![]() If a reservation has already begun (the check-in has passed) this extenuating circumstance does not apply. ![]() The host’s cancellation policy will apply as usual. Reservations for stays and Airbnb Experiences made on or before March 14, 2020, with a check-in date after April 14, 2020, will not be covered under our extenuating circumstances policy, except where the guest or host has contracted COVID-19. ![]() This means that guests who cancel will receive a full refund, hosts can cancel without charge or impact to their Superhost status, and Airbnb will refund all service fees. Reservations for stays and Airbnb Experiences made on or before March 14, 2020, with a check-in date between Maand April 14, 2020, may be cancelled before check-in. What reservations are covered Reservations made on or before March 14, 2020 Luxe or Luxury Retreats reservations are covered under the Luxe Guest Refund Policy. If a reservation has already begun (the check-in has passed) this extenuating circumstance does not apply.ĭomestic reservations in mainland China are covered under the existing mainland China extenuating circumstances for COVID-19 statement. The host’s cancellation policy will apply as usual to reservations made after March 14, 2020, and to reservations made on or before Mawith check-in dates after April 14, 2020. Airbnb will refund all service fees for covered cancellations. Guests who cancel will receive a full refund, and hosts can cancel without charge or impact to their Superhost status. Reservations made on or before Mafor stays and Airbnb Experiences, with a check-in date between Maand April 14, 2020, are covered by the policy and may be cancelled before check-in. ![]() We are providing the following coverage for COVID-19 under our extenuating circumstances policy to help protect our community and provide peace of mind. On March 11, the World Health Organization (WHO) declared the outbreak of coronavirus, known as COVID-19, to be a global pandemic.
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